Privacy Policy
How we protect and handle your personal information
Last updated: August 30, 2025
Your Privacy Matters
At Terabox Downloader, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data when you use our free Terabox downloading service. We believe in transparency and want you to understand exactly what information we collect and how we use it to provide you with the best possible service.
1. Information We Collect
1.1 Automatically Collected Information
When you visit our website and use our services, we automatically collect certain technical information to ensure proper functionality and improve our service:
- Your IP address and approximate geographic location
- Browser type, version, and operating system information
- Device type and screen resolution
- Pages visited and time spent on our website
- Referring website or source that brought you to our site
- Date and time of your visits
1.2 Information You Provide
We collect information that you voluntarily provide when using our services:
- Terabox URLs that you submit for downloading
- Contact information when you reach out for support (name, email address)
- Any additional information you provide in support requests or feedback
1.3 Information We Do NOT Collect
We want to be clear about what we don't collect:
- We do not store or access the actual files you download
- We do not require account creation or personal registration
- We do not collect payment information (our service is free)
- We do not track your downloads across sessions
- We do not collect sensitive personal information
2. How We Use Your Information
We use the collected information for the following legitimate purposes:
Service Provision
- • Processing your download requests
- • Ensuring service functionality and security
- • Preventing abuse and unauthorized access
Service Improvement
- • Analyzing usage patterns to improve performance
- • Identifying and fixing technical issues
- • Optimizing user experience
Customer Support
- • Responding to your inquiries and support requests
- • Troubleshooting technical problems
- • Providing assistance with our services
Security & Compliance
- • Detecting and preventing fraudulent activity
- • Ensuring compliance with legal requirements
- • Protecting against security threats
3. Information Sharing and Disclosure
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing or commercial purposes.
Limited Sharing Scenarios
We may share your information only in the following specific circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services (hosting, analytics, security)
- Legal Compliance: We may disclose information when required by law, court order, or government request
- Safety Protection: We may share information to protect the safety and security of our users and services
- Business Transfer: In the event of a merger or acquisition, user information may be transferred as part of the business assets
4. Data Security Measures
We implement industry-standard security measures to protect your information:
HTTPS Encryption
All data transmission is encrypted using SSL/TLS protocols
Secure Servers
Our servers are protected with firewalls and security monitoring
Regular Updates
We regularly update our security systems and software
Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations. Technical logs are typically retained for 30-90 days for security and troubleshooting purposes.
5. Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
You can request access to the personal information we have about you and request a copy in a portable format.
Correction and Updates
You can request correction of any inaccurate personal information we may have about you.
Deletion
You can request deletion of your personal information, subject to legal and legitimate business requirements.
Opt-out
You can opt out of certain data collection and processing activities by adjusting your browser settings or contacting us.
To exercise any of these rights, please contact us at privacy@teraboxdownloader.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website:
Essential Cookies
- • Required for basic website functionality
- • Session management and security
- • Cannot be disabled without affecting service
Analytics Cookies
- • Help us understand how users interact with our site
- • Improve service performance and user experience
- • Can be disabled through browser settings
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
privacy@teraboxdownloader.com
support@teraboxdownloader.com
Response Time
Privacy inquiries: Within 48 hours
Security issues: Within 24 hours
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Post the updated policy on this page with a new "Last Updated" date
- Notify users of material changes through our website or email
- Provide a reasonable notice period before changes take effect
- Maintain previous versions for reference and comparison
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Privacy Policy Summary
Minimal Data Collection
We collect only essential information needed to provide our service
No Data Sales
We never sell your personal information to third parties
Strong Security
Your data is protected with industry-standard security measures