Frequently Asked Questions
Quick answers to common questions about our Terabox downloader service
Download Issues
Problems with downloading files
Safety & Security
Privacy and security concerns
Technical Support
Browser and device compatibility
General Questions
What is Terabox Downloader?
Terabox Downloader is a free web-based tool that allows you to download files directly from Terabox sharing links. Simply paste your Terabox link and get instant access to download videos, images, documents, and other files without needing to sign up or install any software.
Is this service completely free?
Yes, our Terabox downloader is 100% free to use. There are no hidden charges, subscription fees, or download limits. You can download as many files as you need without any restrictions from our side.
Do I need to create an account?
No account creation is required. Our service works instantly - just paste your Terabox link and download. We don't require any personal information, email addresses, or registration to use our downloader.
What file types are supported?
We support all file types available on Terabox including videos (MP4, AVI, MKV), images (JPG, PNG, GIF), documents (PDF, DOCX, TXT), archives (ZIP, RAR), and many other formats. The file type support depends on what's available in the original Terabox link.
Download Issues
Why does it say "Invalid link"?
This usually happens when the Terabox link is private, expired, or incorrectly formatted. Make sure the file is shared publicly and copy the complete sharing link from Terabox. If the link worked before but doesn't now, it may have expired and you'll need to get a fresh link.
My download is stuck at 99%. What should I do?
This is often caused by network interruptions or browser issues. Keep the tab active and wait a few minutes. If it doesn't complete, try pausing and resuming the download, or restart the download process. Using Chrome or Edge browsers typically provides better download stability.
The download is very slow. How can I speed it up?
Download speed depends on your internet connection and server load. Try closing other bandwidth-heavy applications, use a stable Wi-Fi connection, and avoid peak hours. For very large files, consider using a download manager like IDM or Free Download Manager for better stability.
Can I download multiple files at once?
For best results, download files one at a time to avoid overwhelming your connection. If you need to download multiple files, wait for each download to complete before starting the next one. This ensures better success rates and avoids potential conflicts.
Device & Browser Compatibility
Does it work on mobile devices?
Yes, our downloader works perfectly on both Android and iOS devices. Simply open your mobile browser, visit our website, paste the Terabox link, and download. Files will be saved to your device's Downloads folder or the location specified by your browser settings.
Which browsers are supported?
Our service works with all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience and download stability, we recommend using the latest version of Chrome or Edge. Make sure your browser allows downloads and has sufficient storage space.
Where do downloaded files go?
Downloaded files are typically saved to your default Downloads folder. On Android, check the Downloads app or file manager. On iOS, files go to the Files app under Downloads. On desktop computers, check your Downloads folder or the location you specified when saving the file.
My browser blocks the download. What should I do?
Some browsers or extensions might block downloads for security reasons. Try disabling ad blockers temporarily, allow pop-ups for our site, or use an incognito/private browsing window. Make sure your browser is updated to the latest version for optimal compatibility.
Quality & Formats
Can I choose video quality (HD, 4K)?
The available quality options depend on the original file uploaded to Terabox. If multiple qualities are available, you'll see options to choose from (360p, 720p, 1080p, etc.). We preserve the original quality whenever possible, so if the file was uploaded in HD, you can download it in HD.
Are there any file size limits?
We don't impose file size limits from our end. However, very large files (several GBs) may take longer to process and download. Make sure you have sufficient storage space on your device and a stable internet connection for large file downloads.
Do you compress or modify the files?
No, we don't compress, modify, or alter the files in any way. You receive the exact same file that was originally shared on Terabox, maintaining the original quality, format, and file size.
Security & Privacy
Is it safe to use this service?
Yes, our service is completely safe. We use HTTPS encryption to protect your data, don't require personal information, and don't store your files on our servers. We simply provide a bridge between you and Terabox's servers to facilitate direct downloads.
Do you store my downloaded files?
No, we don't store, cache, or keep copies of any files you download. Our service acts as a direct link generator, allowing you to download files directly from Terabox's servers to your device without any intermediary storage on our end.
Can I download private files?
No, you can only download files that have been shared publicly or files you have permission to access. If a file is private, you'll need the owner to create a public sharing link or grant you specific access permissions through Terabox.
Still Have Questions?
If you can't find the answer you're looking for, feel free to contact our support team.
Contact Support